The Grove (“we”, “our”, or “us”) respects your privacy and is committed to safeguarding your personal information in line with the Privacy Act 2020. This policy explains how we collect, use, store and share information when you engage with The Grove through our website or sales enquiries.
1. What Information We Collect
We may collect personal information when you:
- Fill out an enquiry form on The Grove website
- Contact our sales agents
- Interact with our website or digital marketing
Information collected may include:
- Your name
- Email address
- Phone number
- Any additional details you choose to provide
We may also collect anonymised technical data through cookies, such as your IP address, browser type, and website activity, to help us improve the user experience.
2. How We Use Your Information
We use your information to:
- Respond to your enquiry or request
- Keep you updated about The Grove and related projects (if you’ve opted in)
- Share details around availability, pricing, and features
- Improve our website, marketing and communication efforts
- Meet our legal or compliance obligations where needed
3. Who We May Share It With
Your personal information may be shared with:
- Trusted real estate agents representing The Grove
- Internal Redwood Group staff and development consultants
- Third-party service providers supporting our marketing, website or communications
We’ll only share what’s necessary, and we expect all parties to handle your information with care and in accordance with NZ privacy law. We do not sell personal information to third parties.
4. Storing Your Information Securely
We take reasonable steps to protect your information from loss, misuse or unauthorised access. This includes secure platforms and limited access protocols. While no system is completely foolproof, we take your privacy seriously and aim to keep your details safe.
5. Your Rights & Choices
You have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Withdraw from any email updates or marketing at any time
6. Cookies & Website Tracking
Our website may use cookies to help us understand how people are using the site and where we can improve. These cookies don’t collect personal information unless you provide it via a form. You can manage cookies through your browser settings.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly noted at the top.
8. Contact
If you have questions about this policy or would like to make a privacy request, please contact:
Redwood Group
📧 info@redwoodgroup.co.nz
Sales Enquiries for The Grove:
Paul Vining – Ray White
📧 paul.vining@raywhite.com | 📞 021 280 8090
Gill Ireland – Bayleys
📧 gill.ireland@bayleysnelsontasman.co.nz | 📞 021 184 2483